Terms of service for MastermindSeats

1. Acceptance of these terms

These terms form a binding agreement between MLJ, SASU, a French simplified joint stock company with share capital of 500.00 euros registered under SIREN 934 769 837, and you, the person or business that creates a MastermindSeats account or uses the service. By creating an account, submitting a walkthrough request that leads to an account, or using any part of the service, you accept these terms on your own behalf and on behalf of the practice you represent. If you do not accept them, do not use the service.

2. What the service is

MastermindSeats is a hosted web application for coaches and coaching businesses that facilitate paid mastermind cohorts. The service provides a seat ledger for each cohort, recurring seat billing executed through your own merchant account, hot seat rotation scheduling, session calendars with two way synchronization, structured accountability check ins sent to members, attendance recording and history, member and revenue reporting, data export, and role based access for co facilitators. The service does not provide coaching content, does not act as a payment institution, and does not hold your members' funds at any point.

3. Accounts and eligibility

You must be at least eighteen years old and legally able to enter into a contract. You are responsible for the accuracy of the account information you provide, for keeping your credentials confidential, and for all activity carried out under your account, including by co facilitators or staff you invite. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been accessed without authorization. Each facilitator account is personal and may not be shared between people.

4. Acceptable use

You agree not to use the service to send unsolicited bulk messages, to store data you have no right to store, to attempt to gain access to another customer's workspace, to probe or stress the infrastructure, to reverse engineer the software, to resell access without a written reseller agreement, or to carry out any activity that is unlawful in your jurisdiction or in France. You are responsible for the lawfulness of the member data you upload, including for obtaining any consent your own privacy notice requires. We may suspend an account that presents a security risk or that breaches this section, and where practical we will contact you first.

5. Subscriptions, prices and billing

The service is sold on three monthly plans: One Cohort at $39 per month, Two Cohorts at $89 per month, and Coaching Business at $189 per month. Prices are stated in United States dollars and exclude any tax that may apply in your jurisdiction. Your subscription is charged in advance on the day of the month on which you subscribed and renews automatically each month until cancelled. If a payment fails we will retry it and notify you; if it remains unpaid after fifteen days, access may be suspended until the balance is settled. We may change plan prices, in which case we will give you at least thirty days notice by email before the change applies to your renewals.

6. Your members' payments

Seat payments made by your cohort members are collected through your own payment provider account and settle directly to you. MLJ, SASU never takes custody of those funds, does not take a percentage of them, and is not a party to the contract between you and your members. Processing fees are set by your payment provider. You remain responsible for issuing invoices to your members where the law requires it and for the tax treatment of your own revenue.

7. Cancellation

You may cancel at any time from your account settings. Cancellation takes effect at the end of the billing month already paid for, and no further charges are made. We do not prorate the remaining days of a paid month. You may also pause a plan for up to three months, during which the workspace is retained but new billing runs are not executed. After cancellation your workspace remains available in read only mode for thirty days so you can export your data, then it is scheduled for deletion. We may terminate an account for a serious or repeated breach of these terms after written notice.

8. Customer data ownership

You own all data you or your members put into the service, including member profiles, check in responses, hot seat notes and attendance records. We process that data only to provide the service, to keep it secure, and to comply with the law. We do not sell it, do not disclose it to advertisers, and do not use it to train machine learning models. You can export a full copy at any time in CSV or PDF form. Aggregated, fully anonymized statistics that cannot identify you, your practice or any member may be used to describe how the product performs.

9. Availability and support

We aim for a monthly availability of 99.9 percent, excluding scheduled maintenance announced at least forty eight hours in advance and events beyond our reasonable control. Support is provided by email at jimenezjulien42@gmail.com, Monday through Friday during United States business hours, with a target first reply within one business day. The Coaching Business plan includes an onboarding session and priority handling.

10. Warranty disclaimer

The service is provided as is and as available. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted or error free, that every calendar or payment integration operated by a third party will always be available, or that the service will meet a requirement you have not told us about. Nothing in this section limits any warranty that cannot be excluded under the law that applies to you.

11. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, loss of goodwill or loss of anticipated savings. Our total aggregate liability arising out of or relating to the service in any twelve month period is limited to the total subscription fees you paid to us in that period. This limitation does not apply to liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited under applicable law.

12. Indemnity

You agree to indemnify and hold MLJ, SASU harmless against third party claims, damages and reasonable legal costs arising from your unlawful use of the service, from content or member data you upload without the right to do so, or from your breach of section 4 of these terms.

13. Changes to these terms

We may update these terms to reflect changes in the service or in the law. Material changes are announced by email and in the application at least thirty days before they take effect. If you do not accept a change, you may cancel before it applies. Continued use after the effective date constitutes acceptance.

14. Governing law and jurisdiction

These terms are governed by French law. Any dispute that cannot be settled amicably will be submitted to the exclusive jurisdiction of the competent courts of Paris, France. If you are a consumer rather than a business, this clause does not deprive you of the protection of the mandatory rules of your country of residence.

15. Contact

MLJ, SASU, SIREN 934 769 837, publication director Jimenez Julien. Written questions about this agreement go to jimenezjulien42@gmail.com. See also the legal notice and the privacy policy.